4.49 (134 Ratings)
Communication Skills 3 – Advanced
Course Prerequisite(s)
- Please note that this course has the following prerequisites which must be completed before it can be accessed
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Communication Skills 2 – Intermediate
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Communication Skills Course 1: Essential
Course Curriculum
Communication Skills Course 3: Advanced
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Introduction to Communication Skills Course 3: Advanced
Lesson 1: New Skills – Mediation
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1. Extending the Perspective on Skills: Mediation
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1.1 Understanding Mediation as a Communication Skill
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1.2 Mediation: Some Background
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1.3 Types of Mediation
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Types of Mediation
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1.4 Aspects of Mediation
Lesson 2: Intercultural Communication Part I – Introduction
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2.1.Intercultural Communication, Part 1
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2.2. What Is Culture?
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2.2.1. History: Where does the word ‘culture’ come from?
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2.2.2 Culture vs. Nature
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2.2.3 ‘High’ vs. ‘Low’ Culture
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2.2.4 The “Iceberg Theory” of Culture
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2.2.5 High Context vs. Low Context Cultures
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2.2.6 Summary
Lesson 3: Intercultural Communication Part II – Definition and Culture Shock
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3.1. Intercultural Communication (Part 2) – Intercultural Communication and Competence; Culture Shock
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3.2 What Is Intercultural Communication?
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3.3 What Is Intercultural Competence?
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3.3.1 A Developmental Model of Intercultural Competence
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Quick Quiz on the go
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3.4. What Is Culture Shock (and how to cure it)?
Lesson 4: Intercultural Communication Part III – Awareness
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4.1 Intercultural Communication (Part 3) – Important Aspects
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4.2 Awareness of one’s own culture (and its complexity)
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4.3 Aspects of Language
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4.4 Status and Respect
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4.5 Politeness
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4.6 (Inter)Cultural Concepts of Time
Lesson 5: Intercultural Communication Part IV – Humour, Handshakes and Rituals
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Introduction
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5.2 Humour and Laughter
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5.3 Intercultural Non-verbal Communication
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5.3.1 Handshake Rules
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5.3.2 Personal appearance
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5.4 Personal space
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5.5 Religion and Rituals
Lesson 6: Intercultural Communication Part V – Prejudice and Stereotype
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6.1 Introduction
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6.2 Prejudice
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6.2.1 Prejudice as negative pre-judgement
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6.2.2 Hans-Georg Gadamer’s alternative view on prejudice
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6.3 Stereotype
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6.3.1 Origin of the Word
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6.3.2 How to Deal with (Intercultural) Stereotyping
Lesson 7 : Intercultural Communication (Part 6) – Select Target Cultures
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7.1 Introduction: Intercultural Communication with Select Target Cultures
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7.2.1 Sample Culture: USA
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7.2.2 Sample Culture: China
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7.3 Conclusion
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Intercultural Communication Skills Crossword Puzzle
Lesson 8: Job Applications Part I – Letters of Application
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8.1 Communication Skills for Job Applications (Part-1)
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8.2 The Letter of Application
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8.2.1 The Cover Letter
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8.2.1.1 Preparation: Before you start
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8.2.1.2 Formal Aspects
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8.2.1.3 Structure of the Main Body of the Cover Letter
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8.2.1.4 Addressing Selection Criteria
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8.2.1.5 Cover Letter Samples
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8.2.2 The Curriculum Vitae or Resume
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8.2.2.1 Cover Letter vs Resume
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8.2.2.2 CV vs Resume
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8.2.2.3 Basic Structure of a Resume
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8.2.2.4 Points to Note When Writing Your Resume /CV
Lesson 9: Communication Skills for Job Applications (Part-2) – Interviews
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9.1 Introduction
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9.2 Preparing for the Interview
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9.2.1 Further Research on the Employer
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9.2.2 Draw up a List of Questions
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9.2.3 Match Your Skills and the Job Description
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9.2.4 Prepare for Questions
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9.2.5 Practice the Interview
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9.2.6 Plan What to Bring
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9.2.7 Plan What to Wear
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9.2.8 Plan Your Arrival
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9.3 During the Interview
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9.4 After the Interview /Following Up
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Exercises
Certification Exam
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Examination for the International Communication Skills Certificate (Advanced)
Earn a certificate
Add this certificate to your resume to demonstrate your skills & increase your chances of getting noticed.
Student Ratings & Reviews
4.5
Total 134 Ratings
5
93 Ratings
4
26 Ratings
3
8 Ratings
2
2 Ratings
1
5 Ratings
Nice
Its great to learn this course
Enjoyed learning
Nice
Very helpful!! Enjoyed learning
very helpful thanks
Nice to learn
good
Wow
This course is very nice to improve our soft skills
good
Good
This is so good 👍
I loved this course it made me a better communicator
Very nice helps very much
very good!
It was better.
Yes, its was a Good match
thank you
It's really good for students in terms of becoming a good communicator
It really helped me a lot to improve my communication.
It really helped me a lot to improve my communication.
$100.00
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Total Enrolled2600
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Enrollment validityEnrollment validity: Lifetime
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CertificateCertificate of completion
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